How to Work With a Team You Hate

How to Work With a Team You Hate

Let’s face it, life at work doesn’t always go as smoothly as we would like does it? Sometimes I work with clients who know they need to make big changes – but need to find a way to carry on until those changes can be made. This blog post addresses that situation. …

Making The Tea & Other Mistakes – 3 Things You Shouldn’t Do At Work, Pt 2

Making The Tea & Other Mistakes – 3 Things You Shouldn’t Do At Work, Pt 2

  Back in September I wrote Making The Tea & Other Mistakes – 3 Things You Shouldn’t Do At Work, Pt 1 , which discussed the importance of understanding your personal impact. We constantly make an impression on others – it’s up to us to make sure it’s the right one. …

3 Impact & Influence Styles; How Successful Is Yours?

3 Impact & Influence Styles; How Successful Is Yours?

  A while ago, I went to a concert. There were three  acts – and three very different styles of performance. And three very different levels of impact, not always successful. For someone who helps others improve their performance at work, it was fascinating. Being good enough isn’t good enough, as …

At Work:The Most Dangerous Thing You Can Ignore

At Work:The Most Dangerous Thing You Can Ignore

In my Facebook time line last week appeared a poster with the words ‘When you truly don’t care what anyone else thinks about you, that is an awesome level of power and freedom.’ Or words to that effect.     We are encouraged to believe this; to free ourselves from the tyranny …

3 Steps To Restore Your Leadership Confidence

3 Steps To Restore Your Leadership Confidence

Selective memories. Do you have one?  A lot of my clients do in one way or another – and those memories generally don’t work in their own favour. Recently, I’ve been working with a client  who had followed her husband’s job to another part of the country, which had resulted in …

7 Ways To Be Assertive Not Bossy.

7 Ways To Be Assertive Not Bossy.

This was the essence of a question I was asked last night at  a talk I gave about my book, Strategies for Being Brilliant . “How can I be assertive, without being bossy?” My answer last night was rather long and conversational –  today I’ve been able to crystallise those thoughts. …

Influence Is A Matter of Choice – Are You Making One?

Influence Is A Matter of Choice – Are You Making One?

Reading twitter last night, my eye was caught by a tweet from a friend and fellow coach here in Lincoln, Neil Denny. Neil specialises in mediation and conflict management  and his tweet  – “When in conflict we can deny the existence of choice. Just because a choice is hard or …

Making The Tea & Other Mistakes – 3 Things You Shouldn’t Do At Work Pt1

Making The Tea & Other Mistakes – 3 Things You Shouldn’t Do At Work Pt1

In my early years as a teacher, I was an ambitious young thing. A year or so into my career, a visiting high-flying head teacher led a staff INSET day with us. I arrived, and as usual, made everyone a cup of tea. Half way through the day, my own head …

5 Reasons You Won’t Say ‘No’ – and Maybe Never Will

5 Reasons You Won’t Say ‘No’ – and Maybe Never Will

By Susan Ritchie How do I say ‘no’? This is one of the most frequent questions I’m asked. My usual response became a chapter in my book last year – a recipe for saying no that works. Most of the time. However, recent experience has taught me that there are occasions when …

3 Simple Ways to be Happier

3 Simple Ways to be Happier

By Susan Ritchie What is happiness? Happiness. That much sought after and widely debated term. What does happiness, or subjective wellbeing, mean to you? And how you can be happier? The field of Positive Psychology calls  talks about the difference between Hedonic happiness, and what it calls Eudaimonic happiness. Hedonic happiness refers …